Our Team | Family Twist | Luxury Family Breaks

Our Team


Team Family Twist - Magali

Magali Déchelette

CEO and Founder

Background: I graduated from the top French business school HEC in 2006 with a Master’s degree in Business and Entrepreneurship. After working for Cartier in Paris, in the luxury travel sector in Shanghai, and for Oliver Wyman Management Consulting for 4 years, I felt it was the perfect time to make my dream come true: set up Family Twist.

Languages: French, English

Places I have traveled to: Colombia, South Africa, Uzbekistan, Burma, China and a few more.

Favorite Family Twist ActivityPâtisserie Baking Class, as I love cooking myself!

Best Family Travel advice: I am so predictable: contact Family Twist!

Team Family Twist - Florian

Florian Craanen

Head of International Development

Background: Traveling is the story of my life. After following my  diplomatic family across the world, I studied international business. This led me to career opportunities in Thailand, Angola, Greece, China and France, in different sectors, such as journalism and trading. But Tourism has always been my thing, so here I am, traveling for Family Twist.

Languages: French, English, Dutch, Spanish, Chinese and Thai

Places I have traveled to: A lot, but still a long list of places I would like to see

Favorite Family Twist ActivityRow like a Gondolier because it’s so much fun!

Best Family Travel advice: Always chose the easiest way: rely on expert advice

Team Family Twist - Constance

Constance Tertrais

Operations Manager

Background: I started studying law and quickly turned to the tourism sector by doing a master degree in tourism management. It gave me the opportunity to travel to a lot of exotic places and build my expertise in handling traveling individuals: Vietnam, Cambodia. I recently moved back to France to start working for Family Twist.

Languages: French, English

Places I have traveled to: Everywhere in Europe, China, South and Southeast Asia, the US, Israel, Egypt, Turkey…

Favorite Family Twist ActivityBecome a Parfumeur because I just love the fragrances.

Best Family Travel advice: Involve your children in the organisation of your holiday.

Team Family Twist - Elie

Elie Sanouiller

Sales Manager

Background: I have always loved traveling and that is why I majored in hotel management and tourism at Vatel in Brussels. But although I have traveled a lot and have lived in Brussels for quite some time, working my way through key jobs in the hotel industry, nothing pleases me more than offering the best experiences to families with children in Europe.

Languages: French, English

Places I have traveled to: All over Europe, the United-States, South-East Asia!

Favorite Family Twist Activity: The private yacht on the Seine because it’s the best way to visit Paris!

Best Family Travel advice: When on a family holiday, make sure you spend quality time with your children!

Team Family Twist - Juliette

Juliette Contal

Family Travel Designer

Background: I studied Tourism in France, but really had the desire to travel and see the world. So I packed my backs and headed out to Ireland, Poland and the Czech Republic to work. Eventually, after 3 years filled with amazing experiences abroad, it was time for me to settle down in Paris. But being from the country side, it’s still an adventure!

Languages: French, English, German

Places I have traveled to: Lots of places in Europe, Mongolia and Senegal…

Favorite Family Twist ActivityFencing Masterclass because of the location, and the fact that it’s action packed and fun!

Best Family Travel advice: Book in advance to broaden the possibilities. If not, you might miss out on a lot of great and fun things!


Team Family Twist - Benjamin Vacher

Benjamin Vacher

Local Expert Spain

Background: After getting my masters in hotel management and tourism at Vatel in France, I was offered the possibility to work in Australia and Morocco. After a few years, I felt the need to go back to Spain, a country I love. How lucky am I now to be able to share my passion with families traveling in Barcelona, Madrid or anywhere in Spain?

Languages: French, Spanish, English, Catalan

Places I have traveled to: Europe a lot.. Australia, Thailand, Canada, the US

Favorite Family Twist Activity: Paella Time. The kitchen, the chef and the food are just amazing and fun for adults and children!

Best Family Travel advice: Come to Spain: there is so much to do here for families, be it Madrid, Barcelona or anywhere else in this sunny country!


Team Family Twist - Justine

Justine Seemann

Local Expert UK

Background: Hyperactive? Not really, just hyper interested in a lot of things! After studying the history of Art, I studied Tourism and became a professional guide. I also studied sports! Everything was OK until I set foot in the UK, and that’s when my love story with this country started. And after having lived in Colwall for a few months, I am now a happy London citizen!

Languages: French, English, Spanish

Places I have traveled to: Spain, UK, Slovenia and let’s not forget France, that I know very well!

Favorite Family Twist Activity: Detective for a Day because it’s really interesting and fun!

Best Family Travel advice: Have your children participate in the planning of your trip!

 agathe hamon

Agathe Hamon

Local Expert Italy

Background: Traveling is in my blood! After my Bachelor Degree in Hospitality and Tourism Management in France, I moved to Spain (who wouldn’t?), came back to France for a Masters degree, headed then to Brazil before working in London for a well known travel company! And after a trip to Italy, I fell in love with the country and decided to move to Rome.

Languages: French, English, Spanish, Italian

Places I have traveled to: Many European countries, South America, Africa, the US and the Philippines…

Favorite Family Twist Activity: Make Your Own Pizza for that slice of La Dolce Vita!

Best Family Travel advice: Join us in Italy! I’ll make sure you have the best time there ever!


Do you want to join our team?

Send us your application now!

or check out our current available job offers.

And here’s our story:

The seeds of Family Twist were sown many years ago in Shanghai. A mom was planning to spend a few days in Paris, and was looking for cultural things to do with children there. Since she could not find anything on the web, she decided to ask Magali Déchelette, a native French, to organize the European trip for her.

Magali soon noticed that what was difficult for a Chinese mom was in fact difficult for every parent: how to interest the kids in culture and offer them the opportunity to learn differently. And what about finding the perfect family-friendly hotel or the right transportation. This all lead to one question: how can a whole family share a memorable experience together.

With this question in mind, and with her knowledge on Paris, Magali decided to set up Family Twist. First step: bringing smiles on family’s faces in Paris. Very soon, Magali and the newly recruited team of experts were able to fulfill all holiday wishes in the French capital,  with an exclusive range of hand-picked activities, selected accommodation, and dedicated private transportation.

With this unique know-how, determination and desire to make any family’s holiday both magical and hassle-free, it was time to expand. Exciting cultural and hands-on activities for the whole family were added in London, the Loire Valley and Rome. And this is only the beginning…

We know the importance of these moments for parents, and would feel privileged to earn your trust and tailor your break. The only thing you will need to take care of will be enjoying this precious time with your family.